A secure and limitless VPN experience

Terms and Policies

This is exciting stuff. Exciting like, inviting bosoms and a smoke show of a keister. Ok not quite, sorry; it's all legalese. Following tradition, we've even made the font really tiny. Grab a coffee? :)

Acceptance of Terms

This is a legal doc, and if you <3 Doublehop's services, you've just got to abide by a few terms. Don't worry, we're not going to stand between you and sugary cereal or prevent you from staying up past your bedtime, but we do have to cover off a few things...

The contract below outlines Doublehop's terms of service ("the Agreement"). By downloading, installing, or using Doublehop's products and services ("the Services") you agree and acknowledge that you have read and accept this Agreement in its entirety, and agree to be bound by its terms. These terms of service apply to all clients of the Services.


Obvy we'll have to change it up from time to time, but we won't jerk you around and we'll do our best to keep you on tabs via social media and doublehop.me

Doublehop (doublehop.me) reserves the right, at its sole discretion, to modify or replace the terms of this Agreement at any time. If the alterations constitute a material change, Doublehop will notify you by posting an announcement on the Doublehop website or through social media. What constitutes a material change will be determined at Doublehop's sole discretion. You shall be responsible for reviewing and becoming familiar with any such modifications. Using our Services following notification of a material change to this Agreement shall constitute your acceptance of the Agreement as modified.

Terms of Service

Omg, we thought this next bit sounded pretty crass, but we've got to cover our cute tushes. We will do our very best to provide stellar service, but please understand that sometimes Murphy's law will keep us on our toes.

Doublehop is providing this service on an "as is, as available" basis without representation or warranty of any kind. Doublehop does not guarantee as to the continuous availability of the service or of any specific feature(s) of the service. Doublehop will inform you of any significant changes to the service it may occasionally make.

Privacy Policy

We stiff the feds and got your back—double pinky promise!—but please read our privacy policy to understand your exposure. We're transparent as f*ck. (Except maybe for that last expletive, because we don't want to hit your corporate content filter, heh). You're welcome <3

As a provider of an online service, we require clients to provide certain information when registering to receive our Services. All information provided by Clients is collected, used, maintained, shared and destroyed in accordance with Doublehop's Privacy Policy, available here, and incorporated into this Agreement by reference.


Please don't try to resell or monetize our hard work. We'll waterboard you with orphan tears. Ok, the lawyerfolk said we need to take that last part back. It's not our style anyways. We told them we used <del> tags and changed the subject. So, who likes foie gras?

You shall not, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Services in any way. You shall not reverse engineer or access the Service in order to build a competitive product or service, build a product using similar ideas, features, functions or graphics of the Service, or copy any ideas, features, functions or graphics of the Service.

Client Responsibilities

Keep us out of trouble. No death threats to heads of state, pedo, zoo, 419 spam, or other such nonsense, pretty please. We'd like to remain in operation, and we're in this together.

P2P is permitted and encouraged, but use your head and avoid using USA-based exit nodes for P2P traffic. For example, it's better to connect to USA as a Doublehop VPN entry node, and exit Netherlands than it is to connect to Netherlands as an entry node, exiting USA.

TCP/25 (SMTP AUTH) is the only port we block (& shame you) for using. Don't be an idiot, and use TCP/587 (StartTLS) or TCP/465 (SSL) instead to secure outgoing SMTP.

6 concurrent connections are permitted; one per bi-directional Doublehop VPN server pair.

You are responsible for all activity occurring under your User accounts and shall abide by all applicable local, state, national and foreign laws, treaties and regulations in connection with your use of the Service, including those related to data privacy, international communications and the transmission of technical or personal data.

Termination Policy

If you're up to some serious monkey business, we'll no longer be BFFs and we might have to cut the cord and glare at you. Hint: just picture the looks you'd get ordering a "large" at sbux instead of a venti. Nobody wants that kind of embarassment.

You agree that Doublehop, in its sole discretion, for any or no reason, and without penalty, may terminate or suspend your use of the Service at any time. Doublehop may also in its sole discretion and at any time discontinue the Services in their entirety, or any part thereof, with or without notice.

Refund Policy

The Doublehop Team would rather focus our efforts providing fab support and expanding our baller empire, than trying to figure out how many Satoshis you're getting back because you didn't know your Girl Tech IM-Me didn't support OpenVPN natively or sth. For privacy's sake, it's better we don't keep track. That said, if you're all ça va mal, we'll work with you to provide a refund as a professional courtesy.

Doublehop can offer refunds as a professional courtesy, at Doublehop's sole discression. Any reimbursements are returned as the lesser of a) the original order amount in BTC, or b) the present BTC equivalent of the original USD order value, minus any Bitcoin network transaction fees. Incidental issues related to billing may, at Doublehop's sole discression, be addressed through a service expiration date extension.

Disclaimer of Warranties

We'd like to think that you swiped right and it's a match made to be. But if for some reason it all goes south or we don't meet your expectations, we're not liable.

Doublehop makes no representation, warranty, or guarantee as to the reliability, timeliness, quality, suitability, availability, accuracy or completeness of the Services. Doublehop does not represent or warrant that (a) the use of the Services will be secure, timely, uninterrupted or error-free or operate in combination with any other hardware, software, system or data, or (b) the Service will meet your requirements or expectations.

Limitation of Liability

Again, we're not liable. But on the off chance some dude sporting court dress, a short wig, or a tiara insists that we're liable, our max is the total USD equiv of BTC you flipped us, at the time of order.

In no event shall Doublehop be liable under contract, tort, strict liability, negligence or any other legal theory with respect to the services for any lost profits or special, indirect, incidental, punitive, or consequential damages of any kind whatsoever. Notwithstanding the foregoing, in no event shall the total liability of Doublehop, for all damages, losses and causes of action whether in contract, tort including negligence, or otherwise, exceed the aggregate amount in USD remitted by the Client claimant to Doublehop in the twelve months prior to the claimed loss, damages or other such alleged event giving rise to the basis of claim.

Release and Indemnity

You're fronting our costs if we end up in court due to your use of Doublehop services. We'll hire $$Robert Shapiro$$ to represent, so bring the Benjamins.

You hereby expressly and irrevocably release and forever discharge Doublehop, including the company's directors, employees, agents, representatives, independent and dependent contractors, licensees, successors and assigns of and from any and all actions, causes of action, suits, proceedings, liability, debts, judgments, claims and demands whatsoever in law or equity which you ever had, now have, or hereafter can, shall or may have, for or by reason of, or arising directly or indirectly out of your use of the Services. You hereby agree to indemnify and hold harmless Doublehop, including the company's directors, officers, employees, agents, representatives, independent and dependent contractors, licensees, successors and assigns from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys' fees, resulting from or arising out of (i) a breach of this Agreement, (ii) the use of the Services, by You or any person using your account, or (iii) any violation of any rights of a third party.

Questions? We'll do what we can to decipher into layman's terms. Give us a shout!